Privacy Policy

1. Introduction & Commitment

At Bleu-Ménage, we respect the confidentiality and privacy of our residential, commercial, and condominium clients, as well as job applicants. This privacy policy details our practices regarding the collection, use, disclosure, and protection of personal data in accordance with the Act respecting the protection of personal information in the private sector (Quebec's Law 25).

2. Personal Information Collected

We only collect information strictly necessary to provide our cleaning services and evaluate quote requests:

• Identification & Contact: Full name, business name (if commercial), email address, phone number.
• Service Location: Postal address, city, building type, square footage, and specific cleaning requirements.
• Recruitment: CV, employment history, references, and work eligibility in Canada.
• Technical Browsing Data: Anonymized IP address, pages visited, and session cookies for site performance.

3. Purposes of Data Collection

• Preparing and delivering detailed service quotes within 24 hours.
• Executing customized commercial or residential cleaning contracts.
• Facilitating customer communication, quality follow-ups, and invoicing.
• Evaluating job applications for cleaning technician positions.

4. Your Rights Under Law 25

Under applicable Quebec privacy legislation, you have the following rights regarding your personal data:

• Right of Access: Consult the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Withdraw Consent / Deletion: Withdraw consent to data processing or request erasure where permitted by law.

To exercise any of these rights, simply email our Privacy Officer at bleumenage1@gmail.com.

5. Security & Retention

We never sell, rent, or trade your personal information to third parties. We use strict physical, administrative, and technological security safeguards (including SSL encryption and secured cloud infrastructures) to protect your information against unauthorized access, loss, or disclosure.